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How We Protect Your Privacy at erek2 87

Your account details, deposit history and personal information stay secure with us.

Encrypted account storagePayment data isolationIndonesia-compliant retention
Explore the Lobby Read FAQ
erek2 87 How We Protect Your Privacy at erek2 87
PRIVACY CONTACT

Reach Our Data Team

Questions about your privacy settings, data retention or how we handle your information? We keep a dedicated channel for privacy requests so your inquiry reaches the right team without delay.

Privacy Email Send data requests, corrections or deletion inquiries to [email protected]. We respond within five working days with confirmation of receipt and expected processing timeline.
Live Chat Support Open your account and head to the help menu in the bottom-right corner. Our agents answer privacy questions 08:00–23:00 WIB daily, including Saturdays and Sundays.
Account Settings Log in, navigate to Settings → Privacy & Data, and you can view your stored information, download your account history or request corrections directly from there.
DATA SECURITY

How We Keep Your Information Safe

Your account is protected by TLS 1.3 encryption from the moment you log in. Passwords are hashed with bcrypt; payment data never touches our main servers.

Account Encryption

Every login session uses TLS 1.3 encryption. Your password is never stored in plain text; we use bcrypt hashing with a unique salt per account.

Payment Isolation

Deposit and withdrawal details are stored in a segregated database with separate access controls. DANA, OVO, GoPay and QRIS transactions use tokenised payment processors.

Fraud Detection

We monitor withdrawal requests against your deposit history and login patterns. Unusual activity triggers a verification step before funds leave your account.

Data Retention

Account data is kept for seven years after closure or inactivity, per Indonesian compliance standards. You can request earlier deletion in Settings → Privacy & Data.

Cookie and Tracking

We use session cookies to keep you logged in. Analytic cookies track gameplay patterns to improve lobby performance; marketing cookies are disabled unless you opt in.

Third-Party Access

We share payment details only with our processors and legal authorities when required by law. No sale of personal data. Your game history and preferences stay internal.

Privacy Questions Answered

Below are the privacy questions we hear most often from players in Indonesia and across our region. If you don't find your answer here, our privacy team is ready to help.

Yes. Log in to your account, go to Settings → Privacy & Data, and select 'Export My Data'. We compile and email your full account record — profile, transaction history, login logs and preferences — within seven business days. The file is sent to your registered email in encrypted PDF format.

We retain transaction records for seven years after your last account activity or closure, as required by Indonesian financial law. This includes DANA, OVO, GoPay and QRIS deposits. You can request deletion earlier by contacting our privacy team, subject to compliance obligations.

No. Your account display name is separate from your legal name. Other players see only your chosen username at live tables or in leaderboards. Your real name, email and phone number are visible only to you and our support staff when you file a request.

Your account is marked as closed in our system, and profile access is restricted immediately. We keep your transaction history for seven years for regulatory purposes. After that period, your record is permanently deleted unless you request earlier removal through Settings → Privacy & Data.

We do not sell your personal data. We use your information only to operate your account, process payments, prevent fraud and comply with law. Marketing communications are sent only if you opt in; you can disable them anytime in Settings → Notifications.

When you request a withdrawal to DANA, OVO, GoPay or QRIS, your transaction uses tokenised payment processing — your actual account number is never exposed to our platform. We verify your identity against your original deposit records before releasing funds. You receive a confirmation email with a transaction reference code.

Yes. Log in to Settings → Account Details to update your email, phone number or address. Changes to your legal name or identity document require verification — upload your updated document and our team approves the change within five working days.

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