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Terms & Conditions That Protect Your Account

When you open an account with erek2 87, you agree to the terms that keep your wallet, game rounds and withdrawals secure.

Account security verifiedDANA, OVO, GoPay, QRIS depositsWithdrawal verification process
erek2 87 Terms & Conditions That Protect Your Account
GET HELP WITH TERMS

How to Contact Us About This Policy

Live Chat Open your account and head to the chat icon in the bottom-right corner of the lobby. Our team replies during business hours and can clarify any term in real time. Average response is under two minutes.
Email Support Send questions about your account terms to our support inbox. We answer within 24 hours on business days. Include your account email and a clear description of what you need clarified.
Account Settings Log in and go to Settings > Legal & Policy to review your current agreement status and any updates we've published. You'll see the date each version took effect and a link to the full text.
DATA & SECURITY

How We Protect Your Information

Account Identity Verification

When you open an account, we collect your name, email, date of birth and phone number. Before your first withdrawal, we verify this information against official records. This step protects you from fraudulent access and keeps your wallet secure.

Payment Data Encryption

All DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. We never store your full payment credentials on our servers. Your bank handles the final clearing; we only see confirmation codes.

Transaction Record Retention

We keep deposit, withdrawal and game records for seven years to meet accounting and compliance rules. You can download your full transaction history from Account > History anytime.

Cookie & Tracking Policy

We use cookies to remember your login, language preference and game history so you don't re-enter them each visit. Analytics cookies help us spot technical issues and improve the lobby. You can manage cookie settings in your browser or contact support to opt out.

Account Closure & Data Removal

To permanently close your account, email support or use Account > Settings > Close Account. After closure, we delete personal data within 30 days, except records we must keep for legal reasons (seven years for transactions).

Request Changes to Your Data

If your name, email or phone number changes, log in and update Account > Profile Details. For deeper corrections or data subject requests, contact support with your account email and a photo ID. We respond within 14 business days.

Your Questions About Our Terms

Access depends on local law where you are. Our terms require you to comply with the laws of your current location. If you're unsure whether your country permits online gaming, contact your local regulator or our support team before playing. We enforce country-level access blocks where required.

Log in to the Account > Security page and click 'Reset Password' to set a new one. If you suspect unauthorized access, contact support immediately via live chat or email with proof of identity. We'll lock your account, review the activity, and help you regain control within hours.

No. Your account is personal and non-transferable. If we detect that you've shared your login or allowed another person to control the account, we'll suspend it immediately. Account sales or transfers violate these terms and may result in permanent closure.

Once you request a withdrawal, we verify your identity and process it within one business day. Your bank then delivers the funds — usually within minutes to an hour. In rare cases (weekends, holidays, system delays), it may take up to three business days. Our support team can track your withdrawal status anytime.

First, contact us via support with your transaction ID. We'll review the deposit and confirm whether it went through to your erek2 87 wallet. If you still disagree, contact your bank directly — they handle chargebacks. We cooperate with bank inquiries to resolve disputes within 14 days.

Yes. Your game history and deposits are visible only to you when logged in. We do not share your account activity with third parties except where law requires it. You can download a full report of your transactions anytime from Account > History for your personal records.

Log out immediately and change your password from a different device. Then contact support via email or live chat with details of what you saw. We'll review your account logs, lock it if needed, and work with you to restore access and secure it. Report any unauthorized charges to your bank as well.